Leadership & Staff
Holly Marusarz – General Manager
Ever since I was a little girl, animals have always been my passion. My sister worked at various pet stores when I was a child and I used to go in and help her just to be around animals. After that experience I knew I had to be in the pet industry for my career. I started working at PetSmart when I was 17 years old and worked there for 13 years, learning the industry from the ground up, until I left to join the team at Pet Care Plus. I have three small dogs… Lexi, Mona, and Ozzie and three cats… Prada, Niko and Jager. My passion is working with rescues and strays.
Laura Tranchita – Customer Service Manager
I’m Laura and I have been in the pet industry for over 10 years and held various managerial positions in both corporate and small pet services businesses. I feel fortunate that I have been able to take my love for animals and turn it into my full time career. I have three dachshunds Jersey, Maxx and Shayna. The thing I like about working with dogs is that I treat every dog as if they were my own and I get the same love back. In my spare time I also enjoy painting my home and working on other projects around the house.
Sarah Berry – Customer Service Representative
Working with animals has always been my passion since day one! I grew up on a small farm where we had a little bit of everything like horses, rabbits, cats, dogs, chickens and even fish! Now I live in the big city and get to work with so many amazing people and pups! Having one dog of my own and two cats (and some fish) means 24/7 I am working to care for fur-babies at home and at work! I’ve worked with Pet Care Plus since 2012 and I couldn’t imagine working anywhere else! Let me love your puppies!!
Kat Thomason – Outside Services Coordinator
In 2011 I moved to Chicago to attend Roosevelt University where I received my BA in Creative Writing and Philosophy. Throughout my life I frequently volunteered with shelters and rescues so I was thrilled when offered a job during university to join Pet Care Plus’s team. Since beginning as a kennel attendant, I have moved into outside service coordination and social media management. I love taking photos of all of our gorgeous pups and thinking up fun new projects for us to enjoy together. When I’m not at Pet Care Plus, you can usually find me cycling on the South Side or spending a quiet evening with my tabby, Walle.
Nicki Krillich – Kennel Manager
I started my journey into the pet industry ten years ago as a part-time Kennel Attendant for Pet Care Plus. After a year with Pet Care Plus, I moved to PAWS Chicago where I worked in every department to learn as much as I could about shelter medicine and animal behavior before moving into a management role. I remained with PAWS for eight years before returning to Pet Care Plus as Kennel Manager. Unfortunately, I am allergic to dogs and unable to own one, so I get my canine fix here. At home I have five cats: Spoookie, Buu, Spyrit, Ghoast and Godzilla who keep me pretty busy. In my free time, I enjoy working with rescues and fostering neonatal puppies and kittens.
Marcia Panora – Lead Kennel Attendant
I’ve always enjoyed working with animals. That love has guided my work choices as I have worked at a shelter, two different doggie daycares and a cat hospital. However, Pet Care Plus has been my home since 2014. Working with animals allows me to enjoy what I do while making every dogs experience the best possible. I’m currently in school to be a vet tech. While I don’t have any fur-babies at the moment it’s ok because it allows me to love every dog here like my own!
Rachel Tucker – Lead Kennel Attendant
Since I was a child, animals have always been an intricate part of my life. My mother instilled in us at a very young age to always respect and protect our animal friends. I’ve always been intrigued by animal behavior and what makes them tick. When I was given the opportunity to work at Pet Care Plus I was finally able to put my passion and love to use. I currently don’t have dogs at home but I’m lucky because I feel like every single Pet Care Plus dog is my own and treat them as such. When I’m done loving your dogs at work I get to go home to my beautiful cat, Bella. Besides animals, a few other passions of mine are cooking and painting. But I’ve got to admit that animals have always been number one!
Jennifer Stavrianos – Owner
Jennifer is the driving force behind this successful Chicago dog boarding, daycare and grooming business as she has guided its growth from a simple pet sitting business to the #1 pet services business in the city of Chicago as voted by Citysearch.com users. Jennifer graduated from the University of Illinois – Chicago with a degree in Criminal Justice. After a brief stint in the world of social work, the animal world found her and her husband Chris in their new home in Humboldt Park. She always had a love for animals that was instilled in her by her father, but here it was taken to another level with the number of strays and homeless animals that they took in while living here. This experience taught her that animals always need to be treated as more than just the dollar sign that many kennels see when they look at your pet. It also has kept her working with local shelters to this day, through donations of equipment, money and space.
Chris Stavrianos – Owner
Chris was the key dog walker and cat sitter in the beginning stages of the business. Having earned his BS in marketing from the University of Illinois – Chicago he is also the steward of the business image and marketing practices. He also shared in the experiences of caring for the many stray animals that fostered the business idea as a whole. In addition all the dogs who like to swim at the kennel can thank Chris for envisioning the idea of turning the old, unused loading zone space into the one of a kind in Chicago swimming location for the dogs. He is also proud to have seen the business voted the best Chicago dog daycare and boarding facility by Citysearch users in part based on our terrific K-9 Oasis.
Nance Swantek – Groomer
I have been grooming for over 20 years and owned my own grooming shop at age 23. I started off painting dogs nails and then trained under a master groomer for three years. I have also groomed all over; from Seattle to San Francisco to Hawaii! Now I am here at Pet Care Plus to get your dog looking their best. An interesting thing is I am not only certified to groom dogs but I am also certified to groom cats too. I currently have a cat named Etta.
Colleen Whitty – Groomer Assistant
I have been bathing with Nance for over 20 years! When I am not bathing adorable dogs I am playing the French horn across the city which I love just as much. In a way, playing music has given me the ability to be extra sensitive with the dogs too. I am a certified bather for dogs and cats and couldn’t imagine myself doing anything else!