Chicago’s Dogs and Cats Have Grown Up Here Since 1998

Same Family. Same Neighborhood. Since 1998.
Your Best Friend’s Best Life Begins Here

Pet Care Plus is a family-owned pet resort in Chicago’s West Loop, providing dog boarding, dog daycare, dog grooming, and cat boarding. The same family has cared for Chicago’s dogs and cats here since 1998, through every stage of life.

What Makes Pet Care Plus Different

When comparing pet care or a pet resort in Chicago, look beyond the service list. Consider how the facility is designed, who provides the care, and what you can see during a tour. Here is what sets Pet Care Plus apart.

Owned by the Same Family Since 1998

Pet Care Plus has been family-owned by Jennifer and Chris since 1998, at the same West Loop address. That continuity gives Chicago pet families a long-standing local team and a consistent place to turn for care.

Care for Every Stage of Life

A puppy needs structure, gentle first experiences, and a caring presence. A senior needs quiet, softer handling, and someone who notices the small things. Many facilities are built for one kind of dog — young and high-energy. We’re built to care for your animal through their whole life, and to grow with them as their needs change.

A Pet Resort Designed with Your Pet in Mind

The purpose-built pet resort at 350 N. Laflin St. includes five air-handling systems, private climate-controlled suites, and a 15,000-gallon in-ground heated saltwater pool. These facility features support boarding, daycare, grooming, and cat care in one West Loop location.

An Open Door, Always

Visit during business hours to see the resort. Live webcam access is also available so pet parents can check in remotely during a stay.

Pet Care Plus
Typical pet care
15,000-gallon heated saltwater pool
Five independent air-handling systems
Staffed 24/7, 365 days a year
Same family & ownership since 1998
On-site parking
Open-door tours, any time
Live webcams during your pet’s stay
Care designed for every life stage
From our community

What Chicago pet families say.

EXCELLENT
Google star 1Google star 2Google star 3Google star 4Google star 5.0.6
Based on 302 reviews
Posted on Google Google
Samantha Krawitz profile picture
Samantha Krawitz
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Took our puppy here for daycare last week. We loved that PetCare shared updates and report Card on her during the day. Everyone was so kind and genuinely cared about the pets they took care of. Wonderful experience, we will be booking with them again.
Posted on Google Google
Kelly profile picture
Kelly
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Our dog Teemo regularly gets haircuts here! His usual groomer, Gina, always makes sure he is properly cared for. And he looks so spiffy with the new handkerchief they give him every time. Wait times can be a bit long though, and sometimes you need to leave your dog there for a long time for a haircut (4-6 hours).
Posted on Google Google
Frederick Fret profile picture
Frederick Fret
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I cannot say enough great things about Pet Care Plus. From the moment you walk through the doors, you can feel the culture of care, kindness, and professionalism they have created. This is not just a business that watches dogs, it is a place that genuinely loves and values every little puppy that comes through their doors. Jennifer, the owner, has built something truly special. Her leadership and heart for both the animals and the people around her are obvious in every interaction. You can tell the team is cared for, supported, and encouraged, and that positive culture flows directly into the way they treat every pet. It is rare to find a place where the staff is this attentive, patient, and genuinely excited to see your dog each day. As a pet owner, there is incredible peace of mind knowing your dog is in a safe, loving, and uplifting environment. Chicago is lucky to have a place like Pet Care Plus. Highly recommend to anyone looking for people who will truly care for their pets like family.
Posted on Google Google
Nicole Andree profile picture
Nicole Andree
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We cannot say enough amazing things about Pet Care Plus and the incredible care they provided for our dog, Kimble, while we traveled across the world for our honeymoon. Leaving your fur baby behind for that long is never easy, but the team made us feel completely at peace from the very beginning. One of the things that stood out immediately was that they allowed us to tour the facility before boarding. That transparency and care made such a difference in helping us feel comfortable and confident in our decision. The staff also took the time to help us fully customize Kimble’s stay to best fit his personality and needs. They walked us through package options and helped us add things like private swims, additional walks, and grooming to make his stay as enjoyable and comfortable as possible. Kimble has a pretty rigorous medication schedule, and handling that properly was one of our biggest priorities when choosing a boarding facility. The team handled it flawlessly, which gave us so much peace of mind while we were overseas. What truly brought me to tears, though, was the level of compassion they showed when Kimble got nervous and started hunger striking a bit. Instead of just noting that he wasn’t eating, they actually took the time to hand feed him twice daily to make sure he was cared for and comfortable. That kind of love and attention goes so far beyond standard boarding care, and it meant the world to us. Another highlight of every single day of our trip was receiving Kimble’s daily report card. Seeing photos of him and hearing little updates about his day genuinely became one of the best parts of our honeymoon. When we picked him up, he smelled AMAZING, was so fluffy and handsome after his grooming appointment, and even came home wearing the cutest little bandana. They also gave us an adorable goodie bag for his first stay, which was such a thoughtful touch. This team truly treats your pets like family, and we are beyond grateful for the care, kindness, and love they showed Kimble. We would recommend them to absolutely anyone looking for a boarding facility they can fully trust.
Posted on Google Google
Jennifer Nalewski profile picture
Jennifer Nalewski
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
gina has groomed my dog remi since she stared going to the groomer she does an amazing job
Posted on Google Google
Jackeline Athanas profile picture
Jackeline Athanas
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had our pup Lux stay at Pet Care Plus for their three-week Board & Train program, and he truly had the time of his life! We could see it ourselves by checking the cameras they provide for pet parents to watch their dogs play throughout the day. That’s one feature I absolutely love and always tell people about, since so many places don’t offer it. The staff is incredibly kind, helpful, and clearly experts when it comes to working with dogs. We felt so comfortable leaving Lux in their care and are already booking our next boarding!
Posted on Google Google
Heide Hirschtick profile picture
Heide Hirschtick
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Returned another time to Pet Care Plus for our dog’s grooming We had Caila again Sweet kind insightful Ray felt so soft
  • People Love Us on Yelp
  • Homebase Top Workplace
  • Sploot — Best Boarding Chicago
Happy dogs running and playing together at Pet Care Plus Resort & Spa in Chicago's West Loop
Your best friend’s best life begins here

Come see for yourself.

Whether you just brought home a puppy or you’re walking alongside a senior companion, we understand this stage — because we’ve cared for every stage, since 1998. We’d love to meet your pet.

New to Pet Care Plus?

Tell the team what kind of care you need and about your pet and let us guide the right next step for boarding, daycare, grooming, training or cat care.

Returning clients can keep using the existing booking portal. New families start here so the team can review fit, records, and timing before the first stay.

Plan your visit

Hours of Operation

Drop Off & Pick Up Hours

  • Monday – Friday: 6:45am – 7:00pm
  • Saturday: 9:00am – 4:00pm
  • Sunday: 10:00am – 3:00pm

Extended Hours

Early Drop Off

  • Monday – Friday: 6:00am – 6:45am
  • Saturday: 7:00am – 9:00am

Late Pick Up

  • Monday – Friday: 7:00pm – 9:00pm
  • Saturday: 4:00pm – 9:00pm
  • Sunday: 3:00pm – 9:00pm

Lobby Hours

Available for calls, tours, and to assist you in person.

  • Monday – Friday: 8:00am – 6:30pm
  • Saturday: 9:00am – 4:00pm
  • Sunday: 10:00am – 3:00pm

*Late pick-ups will incur a $7 fee per dog.

β€œHe is your friend, your partner, your defender, your dog. You are his life, his love, his leader.
He will be yours, faithful and true to the last beat of his heart. You owe it to him to be worthy of such devotion.”
(312) 397-9077 Book Online
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