Privacy Policy.

Pet Care Plus may collect personal information when families contact the team, request services, submit forms, or interact with the website.

That information is used to respond to inquiries, coordinate services, maintain client records, and improve the overall experience for pets and pet parents.

By using the website or submitting information through Pet Care Plus forms, you acknowledge that this information may be used for service delivery, communication, operational follow-up, and related business needs.

Information that may be collected

• Name, email address, phone number, and mailing details
• Pet details and service preferences
• Veterinarian information and reservation-related notes
• Website usage information, cookies, and device/browser data

How the information may be used

• To respond to inquiries and reservation requests
• To coordinate boarding, daycare, grooming, and related services
• To contact families about appointments, records, or operational issues
• To improve website performance, communication, and user experience

Sharing, retention, and choices

Pet Care Plus does not treat personal information casually. Information may be shared with service providers or systems that support operations, scheduling, payments, or communications when needed to provide the service requested.

Families may contact Pet Care Plus to ask about updating or deleting information, subject to operational, legal, or recordkeeping requirements.

Cookies, external links, and security

The website may use cookies or similar technologies to understand usage patterns and improve the experience. Third-party links or tools may have separate privacy practices.

SMS Terms

We collect your phone number to send you text message updates regarding your pet’s reservations, appointments, and promotional offers. By providing your number and opting in, you agree to receive SMS from Pet Care Plus. Message and data rates may apply. Message frequency varies. Text STOP to cancel, HELP for help. Carriers are not liable for delayed or undelivered messages. Full SMS program terms are on our Terms of Service page.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Pet Care Plus takes reasonable steps to protect the information it maintains, but no internet transmission or storage system can be guaranteed to be perfectly secure.

Contact about privacy questions

• Pet Care Plus
• 350 N. Laflin St., Chicago, IL 60607
• Phone: (312) 397-9077
• Email: info@petcp.com